FAQs

We recommend cleaning carpets at least once every 12-18 months, but the frequency ultimately depends on factors such as the level of foot traffic, the presence of pets, and the amount of dirt and dust in the area.

To maintain the cleanliness of carpets after professional cleaning, it is recommended to vacuum regularly, address accidental stains promptly, avoid walking on the carpet with shoes, and use furniture pads to prevent indentations and wear.

Yes, professional carpet cleaning is generally safe for children, babies, and pets. However, we recommend keeping them off the carpet while it is still damp. We avoid using harsh chemicals in the cleaning process.

The duration of carpet cleaning depends on the size of the area, the level of dirt and stains, and the method used. Typically, a professional carpet cleaning service can take anywhere from 2 to 6 hours.

It is recommended to remove any furniture, toys, and other items from the area to be cleaned. Additionally, it is helpful to vacuum the carpet beforehand and point out any problem areas or stains to the cleaning professional. You must see our checklist, it has everything you need to do before our cleaners arrive at your place.

We provide a rough estimate over the phone. To accurately quote, we need to assess the size of the area and the level of cleaning required.

We cover a wide range of residential and commercial areas including homes, apartments, offices, and public buildings. We serve all areas of Melbourne. You can ask us about our availability at your location and when we can get to your place for cleaning.

The drying time for carpets depends mainly on humidity and ventilation but typically ranges from 4 to 24 hours. It is recommended to wait until the carpet is completely dry before walking on it to avoid causing damage or tracking dirt.